Kelda Ixd

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Verified Reviewer
| map-marker Landenberg, Pennsylvania

Phones are always busy.

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Phones are always busy..cannot get to a live person.

Tried chat but requires a credit card and $5.00 fee. Horrible service when you pay almost $3 000 and cannot get problem resolved !

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1 comment
Guest

WORST COMPANY EVER. THE BETTER BUSINESS BUREAU SHOULD RATE THIS COMPANY.

SEEMS LIKE A SCAM TO GET MONEY.

I JUST WANTED A QUESTION ANSWERED ABOUT AN ADJUSTABLE BED BY ENSO AND WAS TOLD I HAVE TO PAY A ONE TIME FEE OF $1.00, THEN A $55.00 MONTHLY RATE UNTIL CANCELLED.SEEMS LIKE A FRAUD SITE. STAY CLEAR!

Anonymous
map-marker Washington, District Of Columbia

Zero Customer Service

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I purchased a mattress that included a remote that I'm trying to replace. There is not one single phone number I've located that actually works.

There is no chat to speak with someone. I cant even find a way to send an email about what I need. This is the worst experience. Terrible service, simply for the lack of.

I just want to buy a new remote. That's it!

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User's recommendation: Be sure you have a full understanding of who to contact and where when you need to purchase replacement parts.

Anonymous
map-marker Spokane, Washington

Adjustable Bed not working

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Still not able to get my adjustable bed to work. I tried to send an email me it would not go through either.

I am not sure what else I can do. I got this bed because I have issues with swelling in my legs and need a bed that goes up at my legs.

And now I dont have that. If there is something you can help me with

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Cora R Rdc

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Verified Buyer
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Verified Reviewer
| map-marker San Leandro, California

Bed won't work

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Enso Sleep Systems - Bed won't work

Been calling for the last hour and a half no one answers line has been busy I need some help please. Mt number is 510-825-****. Cora Rivera

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Preferred solution: Adjustable system not working need help

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